Naman
WEB3 COMMUNITY GROWTH LEADER · TELEGRAM & DISCORD SPECIALIST · RETENTION & ENGAGEMENT EXPERT
Results-driven Community Manager with 5+ years of experience building and scaling communities for leading Web3 and crypto brands including KuCoin, 0xScope, UXUY, Bitget Wallet, and CoinGape. Proven success in community growth, retention strategy, moderation systems, user support, campaign execution, and multilingual engagement. Skilled at converting audiences into loyal, active ecosystems that improve trust, adoption, and long-term brand value.
Professional Experience
Building communities and driving growth for leading Web3 projects
Social Media Executive
- Managed daily publishing across X, Telegram, and social platforms, increasing engagement by 35%
- Produced high-performing crypto news posts, threads, and articles that increased targeted traffic by 25%
- Used analytics tools to improve posting schedules, retention, and audience reach
- Tracked market trends and audience behavior to support content growth strategy
Customer Support Manager
- Led moderator operations across Telegram and Discord, improving response speed and user satisfaction
- Partnered with compliance teams to detect scams, abuse, and suspicious activity
- Delivered user feedback and sentiment reports to product and marketing teams
- Coordinated multilingual support coverage with consistently strong satisfaction scores
Head of Community
- Managed India community operations and moderator teams
- Executed regional campaigns and festival activations that improved ROI by 40%
- Built retention systems that maintained strong month-over-month user activity
- Supported localization, compliance awareness, and regional growth initiatives
Community Moderator
- Resolved user issues related to trading, deposits, withdrawals, and account access
- Improved onboarding experience for new users through proactive support
- Reported bugs and user pain points for faster internal resolution
- Increased daily community engagement through responsive moderation
Community Manager
- Scaled Telegram community from 8K to 32K members while maintaining strong retention
- Built Zealy, OG, and ambassador campaigns that increased participation and awareness
- Increased Discord engagement by 95% using quizzes, events, and automated rewards
- Managed bots, analytics, and moderation systems for scalable growth
Head of Community
- Built community presence from zero to 10K Telegram and 34K Discord members
- Hosted weekly AMAs and community calls with high participation rates
- Managed Galxe and website campaigns that drove onboarding and early adoption
- Created moderation systems to maintain a secure and trusted environment
Key Achievements
Highlights of growth, partnerships, and engagement across multiple Web3 ecosystems.
COMMUNITY GROWTH
100K+ TOTAL MEMBERS
200% GROWTH RATE
65% RETENTION RATE
Led multiple communities from launch to maturity across DeFi, Metaverse and NFT projects
PARTNERSHIPS
25+ STRATEGIC PARTNERS
$1M+ VALUE GENERATED
25+ JOINT CAMPAIGNS
Established key partnerships with major Web3 protocols and platforms
EVENTS & ENGAGEMENT
70+ EVENTS ORGANIZED
4K+ ACTIVE PARTICIPANTS
75% SATISFACTION RATE
Hosted successful AMAs, Twitter Spaces, and community events
Recognition & Honors
Awards and acknowledgments from the Web3 community.
Impact & Scale
Metrics that highlight proven success and community growth.
Certifications
Professional development and verified credentials from LinkedIn Learning.
Certificate of ChatGPT for Content Creation
This is to certify that
Naman Rajpoot
ID: a592533f54f5...
Certificate of Managing Your Time
This is to certify that
Naman Rajpoot
ID: 2531faba95b1...
Certificate of Microsoft Copilot: Prompt Writing
This is to certify that
Naman Rajpoot
ID: 2df4f2e2d3bb...
Let's talk
Let's worktogether
Looking for someone who can scale your brand through strategic growth and community building? I'd love to hear about it. Let's create something exceptional together.
hire@naman4singh.com